IDIS - Internet Delivery Is Safe
Internet Delivery Is Safe
where you see this signŽ:
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Shop with confidence at these ISIS & IDIS ACCREDITED RETAILERS
IDIS Delivery Charter
As an online shopper with an IDIS-accredited retailer, you have the right to:
• Clear delivery information before you place your order;
• Convenient and reliable delivery service;
• Notification of any delivery limitations / conditions;
• Charges that are complete and simple to understand;
• Access to information on your order progress / history;
• Delivery within the agreed time frame;
• Helpful support with failed / late / attempted deliveries;
• Your goods arriving in good condition;
• A clear returns process, with any limitations / conditions notified prior to purchase.
The IDIS Charter establishes a common understanding between the stakeholders -
CONSUMERS, RETAILERS & TRANSPORTERS - of the interconnected nature of the delivery cycle.
Please click here to view the complete charter.
IDIS is the official merchant accreditation scheme for delivery standards and best practice.
IDIS is a sub set and extension of the ISIS Code of Practice for e-Commerce:
ISIS Retailer Accreditation Scheme Fulfilment Guide and IMRG Delivery Resource Centre
How the Delivery Resource Centre can benefit you -
Parcel carrier service guide
- Check boxes for your wish list of services, and see which carriers deliver them
- Select an individual service, and see which carriers offer that
- Select a carrier, and see which services it offers
Unattended and deferred delivery solutions
Boxes, box banks, pickup points, text alerts, access systems
- Create your wish list of features, and find suppliers
- Select an individual feature, and see which suppliers offer it
- Select a supplier, and see which features it offers
Fulfilment and logistics glossary of terms
IMRG has scoured the world's authorities to create this unique glossary. Hundreds of entries, 50,000 words. Fulfilment Guide is proud to bring them to you online.
Retailers – rate your delivery options!
How does your range of home delivery options match up to the ideal? Check the boxes and get an instant end-of-term report!